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Terms of Service

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Services

Good Dog Mentor provides live, one-on-one video-based dog training and behavior coaching delivered by independent certified trainers ("mentors"). Sessions are educational in nature and are not a substitute for veterinary or medical care.

Booking & payment

Free consultations carry no obligation to purchase. Paid sessions are billed per session or per package as described at checkout. Refunds for a first paid class follow the guarantee described on our home page when requested within 48 hours.

Your responsibilities

No guarantee of outcome

While our mentors bring professional training experience, individual results depend on many factors outside our control, including consistency of practice at home. We do not guarantee specific behavioral outcomes.

Limitation of liability

Good Dog Mentor is not liable for injury, property damage, or other harm arising from at-home training exercises, to the fullest extent permitted by law.

Changes

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent to [email protected].